You will have 48 hours to convince one of the world's biggest airlines to choose your project.
Whether due to bad weather or technical problems, each year thousands of travelers remain stranded on the ground. As this is expensive and complex to manage, Air France has decided to tackle this problem through innovation. If you're a developer, ideas head, designer or logistics-focused, you have 48 hours to convince Air France to use your innovation to solve its customers' concerns.
Join the Priority Customer Hackathon!
48H DATA DISCOVERY WITH AIR FRANCE - PILOTED BY EXPERTS
The Priority Customer Hackathon is real. Your challenge will be to improve the traveller experience in the event of unexpected circumstances, all with just 48 hours development.
You will be surrounded by experts to answer all your questions, and have access to an exclusive data pool. If you are as one with the data analysis, machine learning or logistics, such data will be the key to paradise!
M. ARNAULT
Flight frequency: Spends half his life in the air
Category: Business
Journey: Paris Cincinnati via Seattle
Specifics: Vegan, Gluten-Free, very much allergic to talkative neighbors
Unexpected events: Luggage on the wrong flight, delay, downgrading
CUSTOMER PROFILES ON THE HACKATHON
A GROUP OF FOOTBALLERS ARRIVES IN LYON
Flight frequency: The rhythm of matches and football camps
Category: Economy
Journey: Lyon Lille
Specifics: As a group, very talkative, and they're minors!
Unexpected events: Canceled flight
EMMA, COLOMBIAN
Flight frequency: Adhering Flying Blue Ivory member
Category: Economy
Journey: Bordeaux Nice
Specifics: Speaks and understands Spanish only.
Unexpected events: Took off to Nice, but is landing at Marseille.
HOWEL FAMILY, EXPATRIATES IN GABON
Flight frequency: Starting to accumulate their first miles
Category: Premium Economy
Journey: Libreville Paris
Specifics: Tears, baby bottles and diapers are the beat of their movements
Unexpected events: Flight delayed, then postponed, luggage blocked
HOW TO DEAL WITH THESE PASSENGERS IN CASE OF DELAY OR CANCELLATION?
Visit the Air France Idea Zone to discover the game rules and learn a little more about these profiles...
⇣
IMPROVING THE CUSTOMER TRAVEL EXPERIENCE IS...
INFORMING
VALUING
HAVING A STRONG SENSE OF DETAIL
PERSONALIZED OFFER
DARING
CARING
READY TO BOARD?
STEP 1
Register yourself!
STEP 2
Meet us at the ideazone to discover the use cases
STEP 3
Make a great prototype during the Priority Customer Hackathon!
STEP 4
Participate in the incubation and make Air France your first customer!
MORE THAN A HACKATHON
Available for this challenge
A fictitious dataset with complex and varied passenger information
Cases of cancellation and flight delays
Air France API
EXPERTS
OLIVIER GELOT
La Navette & HOP! Implementation Products Manager
@ Air France
CAROLE LABADIE
THOMAS LEJEUNE
Throughout the challenge, experts will help and guide you:
Customer Care Training & Policies
@ Air France
Coordination Customer Experience
@ Air France
CEDRIC DUMAS
Founder & CEO
@ Wiidii
LE JURY
The esteemed jury here to evaluate the projects:
EVP Information Systems
@ Air France-KLM
Jean-Christophe Lalanne
Adeline Challon-Kemoun
EVP Marketing, Digital & Communication
@ Air France-KLM
Stéphanie Charlaix Meyer
VP Digital Product and Innovation
@ Air France
Catherine Jude
VP Operations Control
@ Air France
Marine Gall
VP Long-Haul Customer Experience
@ Air France
Gonzague Dambricourt
Blogger about new technology
@ Bouche Cousue
Louis
Air France customer
Pierre-Edouard Lieb
Partnerships Manager
@ Recast.ai
Venice, Athens, Stockholm and 8 more cities open their doors for you !
PRIZES
At stake for the selected teams:
2nd PRIZE
One round-trip to San Francisco, Tokyo or NYC.
You choose from 10 destinations.
1st PRIZE
Stay easily connected abroad thanks to Bitebird.
3rd PRIZE
For 5 people
Price worth €700
For 5 people
Price worth €1400
For 5 people
Price worth €200
AIR FRANCE EMPLOYEES PRIZE
Get on board the inaugural flight of the Boeing 787 and try to win an iPad Pro
For 5 people
A 2-month incubation with Air France for the Jury's "favourite" projects
PROFILES
Welcome to join this adventure:
IDEA GENERATOR
You are inspired, a visionary, and you're ready to launch a project in order to disrupt the field of unexpected events management in air travel.
DEVELOPER
You're a keyboard and numbers virtuoso and know how to create applications allowing pertinent database content extraction and you make must have applications.
LOGISTICS
You are the king of organization, JIT, and demonstrate reactivity without flaws. You offer record time management solutions.
DESIGNER
You and graphics, it's a long story. With you, dashboards and applications gain greater clarity and style.
L'AGENDA
KICK-OFF - LA ZALTHABAR
@ TBC
7:00pm
Opening and welcome
8:00pm
Challenge introduction
Presentation of Air France data
8:30pm
Ideas pitch
9:00pm
Teams formation
9:30pm
1st Stress Card
10:30pm
Workshop - Advice on Air France data utilisation
Uses cases testimonies
CODE, CODE, CODE - LA ZALTHABAR
9:00am
Breakfast
3:00pm
2nd Stress Card
5:00pm
Twitter Challenge / animation
8:00pm
Dinner
9:00pm
Code and sleep...
LAST MILE - LA ZALTHABAR
@ TBC
9:00am
Breakfast
10:00am
Submission of the methodology
Final demo rehearsal
3rd Stress Card
1:00pm
Lunch
3:30pm
End of the code
4:00pm
Final demo
6:00pm
Jury deliberation
7:00pm
Laureate announcement
FRIDAY 25TH
NOVEMBER 2016
SATURDAY 26TH
NOVEMBER 2016
SUNDAY 27TH
NOVEMBER 2016
The end
7:30pm
Teams registration deadline
12:00pm
Lunch
1:00pm
WORKSHOP - LE BAR A BULLES
@ TBC
7:00pm
Opening and welcome
9:30pm
Challenge introduction,
presentation of Air France,
partner and objectives of the hackathon
8:00pm
Uses cases presentation and testimonies
8:30pm
Workshop - Presentation of Air France data
9.15pm
Networking
10:30pm
Experts speedmeeting
WEDNESDAY
NOVEMBER 16TH 2016
11:30pm
Code and sleep...
The end
Dinner
Dinner
Starting code
48 Rue de Villiers
92300 Levallois-Perret
Metro station
Anatole France on the 3rd line
The hackathon will take place at the legendary Zalthabar
